Membership Plan Management

An in-house membership plan is how a lot of practices bring uninsured patients back for regular cleanings and exams — a flat monthly or annual fee instead of a benefits year they don't have. But a plan is only worth what actually gets administered: patients need to be enrolled correctly, charged on schedule, followed up with when a card declines, and tracked toward renewal. Without someone owning that, a good plan idea turns into a spreadsheet nobody maintains.

What's included

• Plan design. For practices starting from scratch, help structuring pricing tiers and what's included in each — cleanings, exams, X-rays, and a discount percentage on other treatment.
• Enrollment & member records. Signing patients up and tracking their tier, start date, and renewal date inside your practice management software.
• Recurring billing. Processing the monthly or annual membership charge directly — including following up on declined cards, not just flagging them.
• Renewals & cancellations. Tracking renewal dates so members don't lapse without notice, and processing cancellations when a patient requests one.
• Reporting. Visibility into active members, collected revenue, and how the plan is performing over time.

How it works

Whether you're launching a new plan or already running one, DCP sets up — or imports — your member roster inside the practice management software you already use, then runs enrollment, billing, and renewal tracking as an ongoing operational layer. Members get charged on schedule without your front desk chasing declined cards or renewal dates by hand.

Why practices choose DCP for membership plans

This is handled by the same US-based team running your insurance billing, inside the same practice management software, so a membership plan doesn't become a separate system your front desk has to check. It runs month-to-month with no long-term contract, whether you need a plan designed from the ground up or just want the administrative weight of an existing one taken off your team.